Webinar: From “Ouch!” to “Ah, That’s Better”—Health Insurance Communications Don’t Have to be Painful
October 27, 2011 – Plain Language and Information Design (PLAID) are vital to transforming member experience across all touch points.
Getting PLAID right can pay off in enhanced member experience, reduced costs and delivery on the brand promise. Without PLAID, your communication could miss the underlying intent of the touch point.
In a recent webinar, we shared communications best practices and emerging trends in the health insurance industry. View the webinar recording below and see how the power of PLAID can work for you.
Contact:
James Rutherford
Addison
212-229-5077