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  • Spotlight:
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  • Spotlight:
    Plain Language & Information Design
  • Spotlight:
    Statements
  • Spotlight:
    Websites and Interactive Tools
  • Aetna Member-Focused EOB
  • Arkansas Blue Cross and Blue Shield EOB
  • Berkshire Life Dashboard and Illustration Tool
  • Liberty Mutual Personal Lines Onboarding
  • Merrill Lynch Onboarding & E-Delivery
  • Pfizer Proxy CD&A
  • Posit Science Branding and Website
  • Prudential Financial Application Kit
  • Publishing Company Fact Sheets
  • STERIS Sales Communications
  • UAFC Simplified Collateral
  • Wells Fargo Literature Architecture

Simplification

Clarity – that’s the essence of simplification. Addison’s strategists, designers and writers can help streamline your marketing, customer and functional communications (print and online) for greatest impact at significantly reduced cost.

Why work with us?

We simplify. Complex communications often come from complicated underlying processes. We analyze and streamline your regulatory documents, sales collateral, online presence and the processes that produce them. As needed, we rewrite in plain English and revise information design to make sure your messages are clear and effective. The result? A significant impact on your bottom line.

We cut costs. We don’t take status quo for an answer. We spreadsheet your existing communications materials and processes to identify what works well and what could work better. We also analyze the financial impact, helping introduce efficiencies such as document e-delivery and print-on-demand.

We think strategically. We look at your communications in the broader context of your business and brand strategy, from advertising and sales campaigns to post-sale service and retention materials – everything that touches a prospect or customer.

We optimize. From traditional print to personalized print-on-demand, Web and e-mail communications, we look past legacy systems and “it’s always been done that way” attitudes to help you deliver superior customer experience at the lowest possible cost. We also know how to gain legal and management buy-in.

We use the right medium for the message. We explore your goals and examine your audiences’ objectives, then recommend the right combination of media and tactics. In many cases, we develop a custom mix of online and print media to meet your customers’ needs.

Further information

Industry focus areas

  • Financial Services
  • Insurance
  • Health Care

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